Saturday, November 19, 2005

The art of Emilology

Like most people in the tech industry, I need to read many email at work, usually around 10~30 each day. Reading email requires some skill. For example, some Cc email, most are unrelated to me, but one line could be an action item to myself. It could been easily overlook.

Writing an email is an art. I usually don't write too long of an email, 2~3 paragraph at most. And try to summarize all the important thing in the first paragraph. It is hard to expect people to read the whole email in detail, because I don't.

Sending email is another feat. When to send, who to send, who to Cc, can all produce different outcome. For example, sending a report at 8:30am for an upcoming meeting shows you are a responsible team player. Send a data analysis results at 8:30pm shows you are a hard working employee. When I need to request something from tough-dealing people, I always Cc their boss.

BTW, when people ask you to do something, don't reply too quickly. Because it mean you have nothing to do. :)

2 comments:

Felix said...

I made the mistakes on replying emails too quickly. I should get rid of this habit.

Sammy Cafe said...

And I always mixed up with 'do' and 'don't' ... causes huge confusion.